Relevant information and additional technical guidance
You will find online access to the electronic authorisation and instruction system system from 9 April 2019 onwards here.
To use the web-based authorisation and instruction system, you must make sure your browser supports SSL encryption. If your browser does not support this feature, you can download the latest versions of Opera, Mozilla/Firefox or Microsoft Internet Explorer.
The authorisation and instruction system will be opened in a separate window. If this does not happen, please ensure that your browser’s pop-up blocker is configured to allow this access. For details, please consult your browser’s online help.
We have set up a hotline and e-mail service through which you can ask questions on the web-based authorisation and instruction system:
T +49 (0) 89 30903-6348 *
* Starting 9 April 2019. Available daily from 08:00 a.m. to 10:00 p.m.